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Delete this User ID as my saved User ID
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  • CIBC Investor's Edge
  • Frequently Asked Questions
Frequently Asked Questionsfaq

Have a question for CIBC Investor’s Edge?

How to register your CIBC Investor’s Edge account for online access, fund your account, reset passwords, manage your account and more.

  • CIBC Investor's Edge
  • Frequently Asked Questions
Open an account online

Frequently Asked Questions

  • How do I register for online access? Select to show or hide answer
    1. Go to Register Online. NOTE: This is only available on the desktop site. You cannot register for online access on mobile.
    2. Enter your information exactly as it appears on your application form.
    3. Create your User ID, Sign On Password and Trading Password, and select Next.
    4. On the confirmation page, review the Account Agreements and Disclosures document.
    5. Select Proceed to Sign On.
    6. To sign on to your account, enter the User ID and Sign On Password you created.
    7. Read and accept the Electronic Access Agreement.
    8. Enter your Trading Password and select Proceed.
    9. Follow the instructions to create your Personal Verification Questions.
    10. To receive access to real-time quotes and research, and use our mobile platform:
    • Select Quotes and Research.
    • Review and accept all the Exchange Agreements.
    Video. Register for online access. 1:50

    Register for Online Access video (1:50)

    TranscriptOpens a new window in your browser.

  • How do I fund my CIBC Investor’s Edge account so I can trade? Select to show or hide answer

    You can fund your account by transferring funds from a CIBC bank account, or by transferring in cash or securities from another financial institution.

    Cash transfer

    1. Make sure your CIBC bank account is linked to your CIBC Investor’s Edge account.
    2. Sign on to CIBC Investor’s Edge.
    3. Select Cash Transfers.
    4. Enter the details of your cash transfer and select Next.
    5. Verify the transfer details and enter your Trading Password. Select Submit.

    Transfer from another financial institution

    To transfer in cash or securities from another financial institution, please contact us.

    Video. Fund your account and place your first trade. 2:20

    Fund Your Account and Place Your First Trade video (2:20)

    TranscriptOpens a new window in your browser.

  • When can I access my funds after I place a trade? Select to show or hide answer

    Funds from a sale of an investment product will be available in your account on the settlement date. 

    The time between the date the trade is placed (trade date) and the date the funds are available to you (settlement date) depend on the type of investment you sold. 

    Settlement Dates

    • Stocks: 2 business days
    • Options: 1 business day
    • Mutual Funds: 2 business days 
    • Money Market Mutual Funds: 1 business day 
    • GICs: 1 business day 

    You can check the status of your trade on the Order Status page.

  • How do I reset my Sign On Password?
    Select to show or hide answer
    1. Go to www.investorsedge.cibc.com.
    2. Select Forgot your password?
    3. Follow the instructions to reset your Sign On Password.

    If you've connected your CIBC Investor's Edge User ID to your CIBC Online Banking card, you can simply sign on to CIBC Online Banking and select the Investing tab.

  • How do I reset my Trading Password? Select to show or hide answer
    1. Sign on to CIBC Investor’s Edge.
    2. Go to User Preferences.
    3. Select Forgot Trading Password.
    4. Follow the instructions to reset your Trading Password.
  • How can I access Online Investing and Online Banking through a Single Sign On? Select to show or hide answer
    1. Sign on to CIBC Investor’s Edge.
    2. Select the Banking tab.
    3. Enter your CIBC bank card number and your CIBC Online Banking password, and select Sign On.
  • How do I relate another of my CIBC Investor’s Edge accounts to my User ID? Select to show or hide answer
    1. Sign on to CIBC Investor’s Edge.
    2. Go to User Preferences.
    3. Select Relate Brokerage Accounts.
    4. Enter the account number you want to relate (You have to be the owner).
    5. Select Relate Brokerage Account.
  • How do I manage other details of my CIBC Investor’s Edge account? Select to show or hide answer

    Want to change your User ID or Personal Verification Questions? Need to remove a related account? Sign on to CIBC Investor’s Edge and go to User Preferences.

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