Have a question for CIBC Investor’s Edge?

Opening a CIBC Investor’s Edge account is quick and easy. You can apply for the following accounts online:    

• Non-Registered Investment accounts (Individual) — Cash, Margin and Options
• Individual and Spousal Registered accounts — RRSP and RRIF 
• Registered Education Savings Plan (RESP) — Individual and Family Plan (Single subscriber) 
• Tax-Free Savings Account (TFSA)

Open an account Opens in a new window.

If you wish to open any other type of account, please book an appointment with your local CIBC Banking Centre

Find a Banking Centre Opens in a new window.

Don’t have a user ID? Simply register for online access:

1. From the Investor’s Edge sign on page, select Register. Follow the prompts to create your user ID and passwords.
2. Once you’ve created your user ID and passwords, read and accept the Electronic Access Agreement.
3. To review and accept all Exchange Agreements for access to real-time quotes, market research and our mobile app, select Quotes and Research.

Note: When you register for online access, you are agreeing to receive your account statements, trade confirmations and other documents electronically.

Register now for a CIBC Investor’s Edge account. Opens in a new window.

Already have a user ID and want to add a new Investor’s Edge account?

1. Sign on to your Investor’s Edge account.
2. In the More menu, go to Preferences.
3. Under Account, select Link Brokerage Accounts, and add your new account to your User ID.

Sign on now to CIBC Investor’s Edge. Opens in a new window.

There are 3 ways to fund your account.

Option 1: Complete an online cash transfer by signing on to your Investor’s Edge account and selecting Cash Transfers to transfer funds from a CIBC bank account.

How do I link a bank account to my Investor’s Edge account? Opens in a new window.

I submitted a request to transfer cash. When will the funds appear in my account? Opens in a new window.

Sign on now to CIBC Investor’s Edge. Opens in a new window.

Option 2: Transfer funds or securities from another financial institution. Learn how. Opens in a new window.

Option 3: Deposit funds directly to your Investor’s Edge account. Find a Banking Centre Opens in a new window.

1. Make sure you’ve set up your Biometric ID on your mobile device.
2. Sign on to the CIBC Mobile Wealth App and select Remember User ID.
3. Select More, then the Preferences menu. Select Set up Touch ID, Face ID or Biometric ID and turn it on.
4. Enter your sign-on password and select Submit.
5. Confirm your Touch ID, Face ID or Biometric ID and select Done.
6. Once you’re authenticated and your preference is saved, you’ll have the option to sign on with your Biometric ID from then on.

Your voice has unique characteristics and our voice biometrics system uses them to create your voiceprint. Like a fingerprint, a voiceprint cannot be replicated, so you know it is secure.

You can set up your voiceprint next time you call us. After you are set up, you can use your voice, instead of a password, to verify your identity every time you call Investor’s Edge.

Benefits of voiceprint:

• It’s easy to use
• It’s secure because no one can replicate your voice
• Your voice becomes your password —you can’t forget it

Learn more about voiceprint. Opens in a new window.

After you sell an investment product, the funds are available in your cash account or registered account for withdrawal on the settlement date. 

Withdrawals from a margin account may occur at any time based on buying power availability.

The time between the date the trade is placed (trade date) and the date the funds are available to you (settlement date) depends on the type of investment you sold.

To locate the settlement date of a specific trade:

1. Sign on to CIBC Investor’s Edge

2. Select Account Information, then select Transaction History

3. Locate your filled trade

4. In the Date column there are 2 dates: 

T: The date the trade was filled

S: The date the trade settles

Settlement dates vary by security type.

• Stocks: 2 business days
• Options: 1 business day
• Mutual funds: 2 business days
• Money market mutual funds: 1 business day
• GICs: 1 business day

Sign on to CIBC Investor’s Edge

Yes. There are two ways to request a currency conversion.

Option 1: Online
You can request USD conversions of up to $100,000 US, Monday to Friday, 9:00 am to 3:30 pm ET. Here's how:

1. Sign on to CIBC Investor’s Edge
2. Select Cash Transfers
3. Select Convert funds; the foreign exchange request opens in a new window
4. Fill in all the required information and follow the instructions

Pop-up blockers may prevent the currency exchange tool from loading correctly. If you use a pop-up blocker, turn it off.

The transaction will be posted to your account once the order is reviewed and approved. This may take up to 2 hours. You can review your completed order in your Transaction History. Foreign currency conversions don’t appear in Open Orders.

Important information about online foreign exchange requests:

• Your cash balance may not be fully up to date. It’s based on all the transactions in your account, including trades that haven’t been settled yet.
• You can’t change or cancel the request after you submit it.
• Online requests aren’t available for all account types or currencies, or for accounts under limited trading authority. 
• If Investor’s Edge can’t process a confirmed order, we’ll send an email to the address you provided.
• Requests will be declined if there are insufficient funds at the time the order is processed. 
• Requests can’t be processed using available margin room.

Option 2: By phone
For non-USD currency conversions or larger amounts, speak with one of our representatives Monday to Friday, 9:00 am to 4:00 pm ET. Call 1-800-567-3343 Opens your phone app.

Any time a conversion of currency occurs, CIBC Investor’s Edge, or an affiliate of CIBC Investor’s Edge, will act as principal with you in converting the currency at rates established or determined by CIBC Investor’s Edge, or parties related to CIBC Investor’s Edge. In performing this function, CIBC Investor’s Edge, and the parties related to CIBC Investor’s Edge, may earn spread-based revenue (“Spread”). The Spread is based on the difference between the applicable bid and ask rates for the currency, as well as the rate at which the rate is offset either internally, with a related third party, or the market. The rates at which currency is bought and sold by CIBC Investor’s Edge or its affiliates are determined in their sole discretion, without having to obtain rates that limit the Spread. The foreign currency conversion rate and the Spread will depend on market fluctuations, as well as the amount, date and type of foreign currency transaction.

Sign on to CIBC Investor’s Edge

You have three options for withdrawing funds from your RRSP.

Option 1: Complete the online webform

This option is available for Canadian dollar withdrawals. You can withdraw up to $25,000 for partial withdrawal of your RRSP. If you’re fully redeeming your RRSP, you can withdraw up to $50,000.

1. Sign on to your Investor’s Edge account

2. Select the More menu, then Preferences

3. Under Account Transactions, select Withdraw from an RRSP

4. Fill out the information 

5. Submit the form

Note: This option is not available if you’re acting as a client’s Power of Attorney (POA). Use Option 2 instead.

Option 2: Fill out a form and return it to us

This option applies to all other types of RRSP withdrawals, including those

• exceeding the maximum amount allowed in the online webform
• for the Lifelong Learning Plan (LLP)
• for the Home Buyers’ Plan (HBP)
• by a POA
• in U.S. dollars

Here’s what to do:

1. Sign on to your Investor’s Edge account

2. Select the More menu, then Forms Centre

3. Select the appropriate RRSP withdrawal request form

4. Fill out the information

5. After you complete the form, follow the instructions to send it to us

Option 3: Call us

We’re available Monday to Friday, from 8:00 am to 8:00 pm ET, at 1-800-567-3343 Opens your phone app..

Make sure there’s enough cash in your account at the time of the withdrawal.

To de-register or withdraw funds from your RRIF, receive payments or change the payment schedule, you have two options.

Option 1: Complete the RRIF/LIF/RLIF Payment Change Request form, located in the Forms Centre. After you complete the form, follow the instructions to send it to us.

Option 2: Call us. We’re available Monday to Friday, from 8:00 a.m. to 8:00 p.m. ET, at 1-800-567-3343 Opens your phone app..

Make sure there’s enough cash in your account at the time of the withdrawal.

Some withdrawals require additional forms and payment of taxes. In addition, your account must contain sufficient cash at the time of withdrawal. 

All RESP withdrawals for educational purposes also require a verification of enrollment from the educational institution. Please contact your educational institution to request a verification letter. 

To withdraw from your RESP, visit the Forms Centre to complete the RESP Withdrawal form and take advantage of the RESP Withdrawals Checklist for helpful information.

To withdraw from your RRSP to take part in the Home Buyers’ Plan (HBP):

1. Complete these two forms, located in the Forms Centre:

• RRSP Withdrawal Request
• Home Buyers’ Plan (HBP) Withdrawal Request

2. After you complete the forms, follow the instructions to send them to us

Make sure there’s enough cash in your account at the time of the withdrawal.

To withdraw from your RRSP to take part in the Lifelong Learning Plan (LLP):

1. Complete these two forms, located in the Forms Centre:

• RRSP Withdrawal Request
• Lifelong Learning Plan (LLP) Withdrawal Request

2. After you complete the forms, follow the instructions to send them to us

Make sure there’s enough cash in your account at the time of the withdrawal.

To withdraw money from your locked-in account, give us a call Monday to Friday, from 8:00 am to 8:00 pm ET at 1-800-567-3343 Opens your phone app..