Contact CIBC Investor’s Edge

Settlement Dates

• Stocks: 2 business days
• Options: 1 business day
• Mutual Funds: 2 business days 
• Money Market Mutual Funds: 1 business day 
• GICs: 1 business day 

You can check the status of your trade on the Order Status page.

1. Go to investorsedge.cibc.com.
2. Select “Reset your password.”
   
3. Follow the instructions to reset your Sign On Password.
   

If you've connected your CIBC Investor's Edge User ID to your CIBC Online Banking^® card, you can simply sign on to CIBC Online Banking and select the Investing tab.

1. Sign on to CIBC Investor’s Edge.
2. Go to User Preferences.
3. Select Reset Trading Password.
4. Follow the instructions to reset your Trading Password.

1. Sign on to CIBC Investor’s Edge.
2. Select the Banking tab.
3. Enter your CIBC bank card number and your CIBC Online Banking password, and select Sign On.

1. Sign on to CIBC Investor’s Edge.
2. Go to User Preferences.
3. Select Relate Brokerage Accounts.
4. Enter the account number you want to relate (You have to be the owner).
5. Select Relate Brokerage Account.

Want to change your User ID, passwords or Security Contact Information? Need to remove a related account? Sign on to CIBC Investor’s Edge and go to User Preferences.

Your voice has unique characteristics, and our voice biometrics system uses them to create your voiceprint. Like a fingerprint, a voiceprint cannot be replicated, so you know it is secure.

You can set up your voiceprint next time you call us. After you are set up, you can use your voice, instead of a password, to verify your identity every time you call Investor’s Edge.

Benefits of voiceprint:

• It’s easy to use
• It’s secure because no one can replicate your voice
• Your voice becomes your password —you can’t forget it

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